PatPat Reviews

4.4

/5.0

45 customer reviews

5

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33

4

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4

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1

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4

82 %

reviewers recommend

PatPat

Note: The star rating (4.4 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.

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How would you rate PatPat?

45 Customer Reviews

by Carole

Sep 17, 2022

Great quality & fast delivery

Great quality, awesome products and fast delivery the whole package name is PatPat.
I always feel great and secure with my all orders and purchases with PatPat and most amazing thing is you just have to add your items in your shopping cart and pay and all your items will come in 1 single package with very nice and clean packing. No need to wait for item by item. That's awesome.
And the most impressive thing is their after-sell team they are very impressively devoted and helpful if you face any problem after purchase, they'll always be very honest and sincere and fair with both end's seller and purchaser always done quite fair decision. So, I recommend PatPat to my friends &Family. And they always give me very positive feedback.

by Jesus883

Sep 17, 2022

Despite sending 3 emails

Despite sending 3 emails, I am still waiting for patpat to acknowledge that they got my oder wrong and that I didn't receive the train that should have arrived with my toy set.
They just don't seem to have the capability to do this and keep sending me out the exact same email telling me that I'm wrong!
This needs sorting guys. Not good enough and pretty poor customer service.

by Ruben Davidson

Sep 16, 2022

Mediocre customer support

Thank you for the refund and Its about time!! 🙄 thank you Wayne, the other agents took too long to help me!

by Theresa438

Sep 15, 2022

Return Initiation

Hi, my experinece was good.
I had to return few items, earlier was but confused in how to do the same. Got the required assistance from tje team, especially JONALYN who helped to finish return process.

by Colleen H944

Sep 15, 2022

PatPat Review

The customer service of this app is excellent. Thank you to wayne for being kind and prompt in helpcenter. 5 stars

by Alexa614

Sep 15, 2022

Products are cheaply made

Products are full price, but cheap, see-through, and thin. Customer service was nice, though, and helped me with the refund process.

by Julia641

Sep 14, 2022

Patpat unable to issue a refund

I wasn't please with some items I purchased. I've asked for a refund for weeks now, but hasn't gotten my money back. I've chatted with someone who said I could keep the items and that my refund has been sent, but I haven't gotten a refund till now. I've contacted my bank, and they said money wasn't sent. I am so displeased

by Gertrude Willis

Sep 13, 2022

This is the worst online retailer…

This is the worst online retailer please be advised don’t waste your money on this website. The materials of their clothing is worse than a rag and once you pay for them item and receive it and you notice the poor quality and stitching falling apart you request a refund and never get a refund and you have no other option but to throw your Patpat shopping in a trash bin. I have been a victim of their bad customer service and cheap low quality instead No Quality items was never got my refund.
Avoid shopping from Patpat

by Bill C.

Sep 13, 2022

quick service and responsen

quick service and responsen, happy with this employe Wayne who was friendly and fast to response

by Denise R.

Sep 13, 2022

I got a faulty product and I contacted…

I got a faulty product and I contacted their aftersale customer service team via live chat web portal and samuel attented me .After explaining him the situation he instantly issued me a refund and also told me to keep the product.I am so happy and satisfied with his service.

Questions & Answers

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Q:

This site is trust worthy ?

A:

Yes, all the items are original and of good quality.

by Alfred - October 02, 2020

A:

No terrible customer service. Wouldn't use it again

by Irene Nichols - August 18, 2020

A:

Yes, i have good experience with it. It takes some time to deliver but the products are cheap and good quality.

by Ryan - August 12, 2020

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Q:

In how many days do they respond? I have written an email but didn't rceive any reply from them.

A:

Very fast, less than a day they respond. I am actually very happy with their fast response system

by Diana166 - July 07, 2020

A:

I wrote them 4 times. They ignored me twice. The other two times it took them a few days. Dont shop with them. They're thieves.

by Hoffman - June 13, 2020

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I have written 2 emails within 2 weeks and nothing so far...

by Carr217 - May 18, 2020

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Q:

i order something under expedient shipping, hoping it would get here in time, and now im worried it wont now that i see its has 3-10 days to process.

A:

Io ho acquistato dal Italia quindi sapevo che ci voleva un po di tempo per far arrivare la merce e mi andava bene cosi

by Dawn Horton - November 28, 2020

A:

I buy my baby clothes. It takes 20 days to delivery

by Sutton553 - August 21, 2020

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Q:

How do the shirts fit? Size wise compared to other stores?

A:

Size fits perfect for clothes but for shoes they are small

by Fuller952 - November 28, 2020

A:

Order larger, like men's clothing and women's clothing should be one size more

by Nina Spencer - October 27, 2019

A:

Small. Order a size up especially if you don't like a snug fit.

by Laurie Reyes - July 08, 2019

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Q:

where dose patpat ship from?

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